Curse

Ryu_ookami · Apr 24, 2009, 04:34 AM // 04:34

is any one else unable to access the ncsoft store ?

I'm just getting a white screen when I try to buy the storage panes. I'm presuming that they have been overloaded or something just thought I'd check that it wasn't down to my PC.

Snorph · Apr 24, 2009, 04:42 AM // 04:42

Prolly because theres everyone that owns GW trying to get the storage pane, and their hitting the site.

I am able to go through the entire process, but it wont show me the security code and I have to refresh and start the application over again.

MrTickle · Apr 24, 2009, 09:26 AM // 09:26

I've managed to enter the coupon code but when the next page loads it says invalid coupon code

Type freestorage instead of FREESTORAGE

then it should work

Ryu_ookami · Apr 24, 2009, 10:17 AM // 10:17

I'm unable to even get that far along with about 5 other guild members we get image expired or it just crashes

Petra Arkanian · Apr 24, 2009, 10:46 AM // 10:46

when I get to the select account - I get this message...

The Guild Wars?? account cannot have this upgrade applied to it. The account may already have the maximum number allowed of this feature or it might not yet be eligible for this feature.

WTF is that about? I have all the campaigns and i haven't got the storage yet.

I am sooo pissed off that they could have just given it to us but they had to make more hurdles just to get ppl to visit the store. Why do they make it so complicated when they cant make simple things work?

Nick42 · Apr 24, 2009, 10:54 AM // 10:54

This is so frustrating! For such a hyped promotion (the storage pane), they should have thought this through more.

I've spent a good portion of the last day waiting on timeouts and screen refreshes. I finally get an NCSoft master account created, but now the directions say to link my existing Guild Wars account to my master account, but does not say HOW to do this...I've gone all through the FAQ and various links on the NCSoft site, and can't see how to link my EXISTING account to the master. All I can find are directions to add codes (which are not valid, as I've already used them for my existing account).

Can anyone help with linking the account please?

Thanks,
Nick

Ryu_ookami · Apr 24, 2009, 10:59 AM // 10:59

Quote:

Originally Posted by Petra Arkanian

I am sooo pissed off that they could have just given it to us but they had to make more hurdles just to get ppl to visit the store. Why do they make it so complicated when they cant make simple things work?

Don't be silly that would have been the sensible thing to do. It would have been quick easy and painless wheres the fun for them in that. To be honest after 7 hours of trying it repeatedly its got to the stage where I just don't care anymore.

I had planned on buying the 4 boxes for both mine and my GF's account but after this I'm just going to buy a couple of copies of factions and register two cheap basic accounts for mule characters instead either that or go find something else to play that actually works.

Spiritz · Apr 24, 2009, 12:08 PM // 12:08

You can only link 1 gw account to 1 ncsoft account = it will state otherwise that gw account is already linked with an account.

kupp · Apr 24, 2009, 12:08 PM // 12:08

After a shitload of time, managed to create my account but when I tried validating it, it wouldn't recognize the key sent to my email. Tried it again, it error'ed. Closed the tab and I'll try again later tonight.

ac1inferno · Apr 24, 2009, 12:18 PM // 12:18

When I tried the key, I got an error too. But surprisingly enough, it got through. Because when I logged in to check my account, the extra tab was unlocked and there.

SamIam · Apr 24, 2009, 03:38 PM // 15:38

Just got back into Guild Wars after a long break (almost a year) and apparently I didn't fix a problem with the in game store I had. For some reason when I set it up I made a mistake and it's listing prices in pounds. How do I change it to dollars? Also, I can't seem to access the NCSoft store online but I figure this is due to the new items added.

mastar of warrior · Apr 24, 2009, 04:20 PM // 16:20

been trying to access this site for the free storage thingy, takes about 5 mins to load every single page and then i get some error like the site reset its network or something , is it only me??

veteran_player · Apr 24, 2009, 04:34 PM // 16:34

Quote:

Originally Posted by Petra Arkanian

when I get to the select account - I get this message...

The Guild Wars?? account cannot have this upgrade applied to it. The account may already have the maximum number allowed of this feature or it might not yet be eligible for this feature.

WTF is that about? I have all the campaigns and i haven't got the storage yet.

I am sooo pissed off that they could have just given it to us but they had to make more hurdles just to get ppl to visit the store. Why do they make it so complicated when they cant make simple things work?

It is not in A-nets interest to make this simple, A-net is not just giving away free storage out of the goodness of thier heart. They want people to have accounts with the store. This is NOT a gift, it is a trade. It is similar to those deals where you go sign up for something and get a free gift certificate for something or participate in a poll and get a toaster oven. This "BIG" 4th year upgrade was more to the store than anything, and A-net knows you are more likely to spend money on stuff that should have been free, like character make-overs and name changes, if you have an account with the PlayNC store. This is not a bad thing lotsa companies do this stuff. But it is NOT a gift nor is it free, you have to jump thru all the hoops to get it.

johnny tutone · Apr 24, 2009, 04:40 PM // 16:40

same problem here figure the site is probably swamped should be good in a day or so....hopefully

Owik Gall · Apr 24, 2009, 04:47 PM // 16:47

Still bad here.

lewis91 · Apr 24, 2009, 04:51 PM // 16:51

Quote:

Originally Posted by johnny tutone

same problem here figure the site is probably swamped should be good in a day or so....hopefully

Yeah we've got a month+ to get it so ima leave it a week

TheodenKing · Apr 24, 2009, 05:26 PM // 17:26

NCSoft store has heavy traffic due to the new upgrades available for purchase, as well as the free storage pain deal that ends in a day or two. So keep trying. The free storage pain will save you $10.

LordScro · Apr 24, 2009, 05:41 PM // 17:41

The issue is bandwidth. When you get thousands of people going to the same site at once, its going to be extremely slow, if not crashing

*Darcy* · Apr 24, 2009, 05:49 PM // 17:49

It took me 15 mins. this morning to get the free panel. Other than the expected slowness, it was accomplished without any problems.

*Darcy* · Apr 24, 2009, 06:02 PM // 18:02

To solve your pounds vs dollars problem, you might need to contact Support at PlayNC.com

http://us.ncsoft.com//us/support/doc_5906.html?prod=48

It sounds like you were playing on the English server. You might only have to change your default server.

Apr 24, 2009, 04:34 AM // 04:34	#1
Ryu_ookami Frost Gate Guardian Join Date: Nov 2007 Guild: Frogs From Hell Profession: W/N	Problems with NCSoft store (merged threads) is any one else unable to access the ncsoft store ? I'm just getting a white screen when I try to buy the storage panes. I'm presuming that they have been overloaded or something just thought I'd check that it wasn't down to my PC.

Apr 24, 2009, 04:42 AM // 04:42	#2
Snorph Krytan Explorer Join Date: Feb 2007 Location: Riverside,Ca Guild: Kings Of Heaven And Earth Profession: E/Me	Prolly because theres everyone that owns GW trying to get the storage pane, and their hitting the site. I am able to go through the entire process, but it wont show me the security code and I have to refresh and start the application over again. Last edited by Snorph; Apr 24, 2009 at 04:48 AM // 04:48..

Apr 24, 2009, 09:26 AM // 09:26	#3
MrTickle Lion's Arch Merchant Join Date: Aug 2006 Guild: delete this account Profession: N/	I've managed to enter the coupon code but when the next page loads it says invalid coupon code Type freestorage instead of FREESTORAGE then it should work Last edited by MrTickle; Apr 24, 2009 at 09:38 AM // 09:38..

Apr 24, 2009, 10:54 AM // 10:54	#6
Nick42 Pre-Searing Cadet Join Date: Jan 2007 Profession: E/R	How do you link accounts to the master? This is so frustrating! For such a hyped promotion (the storage pane), they should have thought this through more. I've spent a good portion of the last day waiting on timeouts and screen refreshes. I finally get an NCSoft master account created, but now the directions say to link my existing Guild Wars account to my master account, but does not say HOW to do this...I've gone all through the FAQ and various links on the NCSoft site, and can't see how to link my EXISTING account to the master. All I can find are directions to add codes (which are not valid, as I've already used them for my existing account). Can anyone help with linking the account please? Thanks, Nick

Apr 24, 2009, 03:38 PM // 15:38	#11
SamIam Ascalonian Squire Join Date: May 2006	Store problems, need help please. Just got back into Guild Wars after a long break (almost a year) and apparently I didn't fix a problem with the in game store I had. For some reason when I set it up I made a mistake and it's listing prices in pounds. How do I change it to dollars? Also, I can't seem to access the NCSoft store online but I figure this is due to the new items added.

Apr 24, 2009, 10:17 AM // 10:17	#4
Ryu_ookami Frost Gate Guardian Join Date: Nov 2007 Guild: Frogs From Hell Profession: W/N	I'm unable to even get that far along with about 5 other guild members we get image expired or it just crashes

Apr 24, 2009, 10:46 AM // 10:46	#5
Petra Arkanian Academy Page Join Date: Mar 2007 Profession: W/Mo	when I get to the select account - I get this message... The Guild Wars?? account cannot have this upgrade applied to it. The account may already have the maximum number allowed of this feature or it might not yet be eligible for this feature. WTF is that about? I have all the campaigns and i haven't got the storage yet. I am sooo pissed off that they could have just given it to us but they had to make more hurdles just to get ppl to visit the store. Why do they make it so complicated when they cant make simple things work?

Apr 24, 2009, 12:08 PM // 12:08	#8
Spiritz Forge Runner Join Date: Apr 2007 Guild: DMFC	You can only link 1 gw account to 1 ncsoft account = it will state otherwise that gw account is already linked with an account.

Apr 24, 2009, 12:08 PM // 12:08	#9
kupp Jungle Guide Join Date: Feb 2008 Location: The Shiverpeaks Guild: [KISS] Profession: W/	After a shitload of time, managed to create my account but when I tried validating it, it wouldn't recognize the key sent to my email. Tried it again, it error'ed. Closed the tab and I'll try again later tonight.

Apr 24, 2009, 12:18 PM // 12:18	#10
ac1inferno Desert Nomad Join Date: Aug 2007 Location: Boston Guild: We D Shot Your Stances [GODS] Profession: A/W	When I tried the key, I got an error too. But surprisingly enough, it got through. Because when I logged in to check my account, the extra tab was unlocked and there.

Apr 24, 2009, 04:20 PM // 16:20	#12
mastar of warrior Krytan Explorer Join Date: Mar 2006 Location: sweden Guild: N/A Profession: Mo/	plaync website painfully slow? been trying to access this site for the free storage thingy, takes about 5 mins to load every single page and then i get some error like the site reset its network or something , is it only me??

Apr 24, 2009, 04:40 PM // 16:40	#14
johnny tutone Ascalonian Squire Join Date: Apr 2009 Location: california Guild: Remnant Of Juggernauts[ROJ Profession: A/	same problem here figure the site is probably swamped should be good in a day or so....hopefully

Apr 24, 2009, 04:47 PM // 16:47	#15
Owik Gall Wilds Pathfinder Join Date: Jan 2007 Guild: Guardians of the Light Profession: W/Mo	Still bad here.

Apr 24, 2009, 05:26 PM // 17:26	#17
TheodenKing Jungle Guide Join Date: Jun 2008 Location: DoA Guild: Dark Order of Retarded Knights (doRk) Profession: N/Me	NCSoft store has heavy traffic due to the new upgrades available for purchase, as well as the free storage pain deal that ends in a day or two. So keep trying. The free storage pain will save you $10.

Apr 24, 2009, 05:41 PM // 17:41	#18
LordScro Frost Gate Guardian Join Date: Aug 2008 Guild: Ethereal Guard Profession: W/	The issue is bandwidth. When you get thousands of people going to the same site at once, its going to be extremely slow, if not crashing

Apr 24, 2009, 05:49 PM // 17:49	#19
Darcy Never Too Old Join Date: Jul 2006 Location: Rhode Island where there are no GW contests Guild: Order of First Profession: W/R	It took me 15 mins. this morning to get the free panel. Other than the expected slowness, it was accomplished without any problems. __________________ That's me, the old stick-in-the-mud non-fun moderator. (and non-understanding, also)

Apr 24, 2009, 06:02 PM // 18:02	#20
Darcy Never Too Old Join Date: Jul 2006 Location: Rhode Island where there are no GW contests Guild: Order of First Profession: W/R	To solve your pounds vs dollars problem, you might need to contact Support at PlayNC.com http://us.ncsoft.com//us/support/doc_5906.html?prod=48 It sounds like you were playing on the English server. You might only have to change your default server. __________________ That's me, the old stick-in-the-mud non-fun moderator. (and non-understanding, also)